Last Updated: June 21, 2026
1. Acceptance of Terms
By using Apna Bhagalpur ("the Service"), you agree to these Terms of Service. If you do not agree, please do not use the Service.
2. Description of Service
Apna Bhagalpur is an online doctor appointment booking and queue management platform for clinics in Bhagalpur, Bihar. We connect patients with local clinics and help clinics manage their patient queues digitally.
3. User Accounts
- You must provide accurate information when creating an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must not share your account with others.
- We reserve the right to suspend or terminate accounts that violate these terms.
4. Patient Responsibilities
- Provide accurate personal and contact information.
- Arrive at the clinic on time for your appointment slot.
- Notify the clinic if you need to cancel or reschedule.
- Do not book multiple slots for the same time to block others.
5. Clinic Responsibilities
- Manage patient queues fairly and in time order.
- Protect patient data and privacy.
- Do not misuse patient contact information.
- Keep doctor availability and timing information updated.
6. Limitations of Liability
Apna Bhagalpur is a booking platform only. We are not responsible for:
- The quality of medical care provided by clinics or doctors
- Cancellations or delays by clinics
- Any disputes between patients and clinics
- Technical issues beyond our reasonable control
7. Service Availability
We strive to keep the Service available 24/7 but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability.
8. Prohibited Activities
You agree NOT to:
- Use the Service for any illegal purpose
- Attempt to hack, disrupt, or overload our systems
- Create fake accounts or bookings
- Scrape or copy data without permission
- Use automated bots to access the Service
9. Payment Terms
Currently, Apna Bhagalpur is a free service for patients. Clinics may charge consultation fees directly. We may introduce payment features in the future with notice.
10. Changes to Terms
We may update these Terms from time to time. Continued use of the Service after changes means you accept the new terms. We will notify users of significant changes.
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bhagalpur, Bihar.
12. Contact Us
📧 Email: support@apnabhagalpur.com
📞 Phone: +91-XXXXXXXXXX
📍 Address: Bhagalpur, Bihar, India